Digital switchover
The move from analogue to digital landlines, and how to prepare.
What is the digital switchover?
The UK's old analogue phone network (the PSTN) is being retired, and landline calls are moving to digital lines that run over broadband.
How do I prepare for the digital switchover?
A simple checklist: devices on your line, keeping your number, availability, and agreeing a switch date.
Alarms, telecare and the digital switchover
Tell us about alarms and telecare before you switch, and check with the supplier that monitors the device.