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Service status

Live status of our services, checked every minute.

All systems operational

Last checked · Updates every minute

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Our services

Each bar is one day. Green: no problems reported. Amber: some customers affected. Red: major outage. Blue: planned maintenance. Grey: no record for that day (before this page started).

These bars show the status we recorded for each service on each day. They don't measure the speed or reliability of any individual connection. If you're having a problem, please talk to the team. We're here 12pm to 8pm, Monday to Friday.

Connectivity

  • Full Fibre BroadbandInternet connections over full fibre (FTTP).
    Operational

Voice

  • Digital Phone (VoIP)Digital phone lines, the VoIP app and calls.
    Operational
  • Number PortingMoving your existing number to us.
    Operational

Online services

  • Customer PortalSigning in, tickets and account details.
    Operational
  • Websitetelqaris.com and the Help centre.
    Operational
  • Email & SupportOur support, sales and general mailboxes and the service desk.
    Operational

Providers we rely on

We check our providers' own status pages every minute. If a provider problem affects you, we'll show it as an incident above.

Upstream network providers4 provider systems monitored · checked
All operational

Past incidents

  1. Today

    No incidents reported.

  2. Yesterday

    No incidents reported.

  3. Tuesday 27 October

    No incidents reported.

  4. Monday 26 October

    No incidents reported.

  5. Sunday 25 October

    No incidents on our services.

  6. Saturday 24 October

    No incidents reported.

  7. Friday 23 October

    No incidents reported.

Full incident history (90 days)

About this page

We check our services and our providers every minute. When something goes wrong our service desk records it as an incident and posts updates here as it moves through Investigating (we're looking into it), Identified (we know the cause), Monitoring (a fix is in place and we're watching it) and Resolved. Work we plan in advance is shown as planned maintenance.

  • Degraded: working, but slower or less reliable than normal.
  • Partial outage: not working for some customers or some features.
  • Major outage: not working for most customers.

We record service status minute by minute. A major outage counts as downtime for that service.

Having a problem that isn't shown here? Visit the Help centre or email support@telqaris.com.

Can't see your problem here? Help centre · support@telqaris.com