From the portal
Sign in at the customer portal. From your account you can raise a support request and check how it is going. Use the portal menus for Billing and support once you are signed in.
By email or phone
Email support@telqaris.com. Or call 0330 350 2880 between 12pm and 8pm, Monday to Friday. You can also use our contact form.
What to include
Tell us your name, the address on the account, and what you need help with. Do not send passwords or full bank details by email.
Check for a wider issue first
Before you raise a fault, you can check service status for current incidents and planned maintenance.